DataSkills4SMEs Cookies & Privacy Policy

Summary

Your privacy is important to us. To better protect your privacy, we provide this notice explaining how we collect, store and use your data and the choices you can make about the way your information is collected and used. We are committed to ensuring that your personal details are protected when you use DataSkills4SMEs Moodle.

If you are concerned about how your information is used, we recommend that you review this privacy statement periodically, as DataSkills4SMEs may update it from time to time.

If you have any questions about how we use your personal information or comply with data protection legislation, please email us at info@dataskills4smes.eu

When using your information, we aim to be fair and transparent, and to follow our obligations under Belgian data protection laws.

Full policy

Who is responsible for your data

Under DataSkills4SMEs project, European Entrepreneurs CEA-PME as a lead project partners are responsible for your data. Our registered office is at Avenue de la Renaissance 1, 1000, Brussels, Belgium. The University of Tor Vergata in Rome, who is a technical partner is a data handler (Via Cracovia, 50, 00133 Rome RM, Italy). We are the data controller of the data which we collect from you, and as such we control the ways your personal data are collected and the purposes for which your personal data are used.


What information do we collect about you?

Information will be requested from you when you register for any services (such as online courses) provided through DataSkill4SMEs Moodle. By entering your details in the fields provided, you enable DataSkill4SMEs to deliver the services you select. This personal information may include, but is not limited to, your contact details, as outlined below:

Your name, email address, gender; city and country (optional)

When you create an account on DataSkill4SMEs Moodle

Further background information, for example, industry you work in, size of the company, country

When you fill in forms/surveys within a course or learning space you are enrolled in

Communication we have with you

(emails, forum posts, direct messages, messages in chat rooms, forms/surveys)

When you get in touch with us

When you respond to our requests for information or feedback

When you contact other website users on the online forums, through direct messaging, or in chat rooms

Actions you have performed on this website site along with the timestamp and your IP address

When you view resources, participate in activities, create / update any content, fill in forms/surveys

When you update your profile or account information

When you enroll in a course or leave a course

Grades you have obtained

When you complete graded activities in a course


Cookies and passive data collection

DataSkills4SMEs Moodle automatically receives and records information on our server logs from your browser, including your IP address, DataSkills4SMEs Moodle cookie information, and the page you request.

DataSkills4SMEs Moodle uses cookie, IP address, and URL information to improve the content of the DataSkills4SMEs Moodle website, the quality of DataSkills4SMEs Moodle servers, and to provide enhanced features to users, where available. DataSkills4SMEs Moodle uses cookies to save users’ Moodle IDs, session validators, and on users’ browsers and hard drives, and may use them to provide tailored services to those users, as they become available.

IP Addresses also help us to diagnose problems with our server, to administer the DataSkills4SMEs Moodle site, and to otherwise provide the DataSkills4SMEs Moodle service to its users. IP addresses may be disclosed to a third party if we believe in good faith that the law or legal process requires it, or to protect the rights or property of DataSkills4SMEs Moodle, its users or the general public.

Cookie

Name

Purpose

Moodle

MoodleSession

This cookie maintains your login from page to page and provides continuity.

Users should be aware that other websites visited before entering DataSkills4SMEs Moodle might place personally identifiable information within a User’s URL during a visit to their website, and DataSkills4SMEs Moodle has no control over such websites. Accordingly, some of this information may be logged by a subsequent website that collects URL information.


How we use this information

Your personal information will be used by DataSkills4SMEs Moodle to process your requests, provide or administer DataSkills4SMEs Moodle services, to display content you have provided to use on the DataSkills4SMEs Moodle website (including DataSkills4SMEs Moodle submissions or comments). We will also use/store your personal information for internal statistical analysis, and to improve our work, as outlined below:

  • To fulfill a contract we have with you, or
  • If we have a legal duty to use your data for a particular reason, or
  • When you consent to it, or
  • When it is in our legitimate interests.

Location and security of data

DataSkills4SMEs Moodle is hosted on a secure server located in Italy. All data is stored on our Moodle database which is SSL encrypted. The server is protected by strong password controls, and is monitored for unusual activity such as DDoS attacks and potential data breaches. Furthermore, regular software updates are applied to avoid software vulnerabilities, and daily backups are encrypted


How long we keep your data

Logs about user activity on DataSkills4SMEs Moodle are kept for 5 years. Logs that are older than this age are automatically deleted.

At any point you can initiate a request to obtain a copy of your personal data on this website and/or to delete all your personal data. See “Exporting or deleting your personal data” below.


How we protect your data

We will take reasonable precautions to prevent the loss, misuse or unauthorised alteration of information you provide us with through the website.

Communications from us in connection with DataSkills4SMEs Moodle may be sent to you by email. Email is not a fully secure means of communication and we cannot guarantee our emails are free from viruses and other harmful effects, although we do our best to make them as secure as possible.

We keep these security measures under review and refer to industry security standards to keep up to date with current best practice.


Sharing your data

We will not sell, distribute or lease your personal information to third parties unless we have your permission or disclosure is required by law. In some instances, however, DataSkills4SMEs may use third parties to process your information.

On these occasions, we will require that these third parties comply strictly with our policy and will prohibit the use of your personal information for their own business purposes.


Exporting or deleting your personal data

You can export and/or delete your personal data on DataSkills4SMEs Moodle by initiating a request from the “privacy and policies” section of your profile. You can also find a link in this section to contact the data privacy officer, and another link to view all the policies and agreements you have signed on this website (such as this privacy policy).


Your rights

You are entitled to see copies of all personal data held by us and to amend, correct or delete such data. You can also limit, restrict or object to the processing of your data. You have the right to be told what personal information we hold about you on our databases and asked for it to be removed.

To raise any objections or to exercise any of your rights, you can send an email to us at info@dataskills4smes.eu.

When you get in touch, we will come back to you as soon as possible and where possible within one month. If your request is more complicated, it may take a little longer to come back to you but we will come back to you within two months of your request. There is no charge for most requests, but if you ask us to provide a significant about of data for example we may ask you to pay a reasonable admin fee. We may also ask you to verify your identity before we provide any information to you.

If DataSkills4SMEs decides to change this privacy policy, the changes will be posted on this page.


Complaints

If you have any questions or complaints about how we use your personal information or comply with data protection legislation, please email us at info@dataskills4smes.eu